Shipping & Delivery Policy

Shipping Policy

We ship to most countries across the globe. Our team not only cooperates with major, trusted international carriers who ensure your package arrives at your destination fast and securely, but also offers free flat rate shipping on all our products to most destinations.

Shipping Method:
We are using Yun express and US Amazon Logistics for shipping.

Shipping rates are:
Shipping cost is based on your order.

Express Shipping

Handling time: 0-1 day (MONDAY - FRIDAY)
Transit time: 1-3 days (MONDAY - FRIDAY)

Standard Shipping

Handling time: 0-2 days (MONDAY - FRIDAY)
Transit time: 5-12 days (MONDAY - FRIDAY)

Order Confirmation

Once an order is successfully placed, you will receive a confirmation email from us. In case you want to cancel or modify your order, please contact us immediately before your order item enters the processing stage.

 

Order Processing

We carry out strict quality control and proper packaging before shipments. We promise that most orders can be shipped out within 24 hours. Kindly note that a few orders require 1-5 business days depending on stock availability. For orders including more than one item, the processing time shall be based on the one with the longest processing time.

 

Order Shipping 

We have broad partnerships with major international shipping companies to offer customers different shipping methods. Please choose your preferred shipping method on the Order Information page during the checkout process. The shipping time is normally within one week. Please note that shipping times could be affected during public holidays. We will try our best to improve transportation issues except for force majeure factors. By the way, the processing time is not included in the shipping time. The total time required to receive your order is the processing time plus the shipping time.

 

Order Delivery

With regards to tracking numbers, it takes a few days to update that on the tracking website. If the information is not available, please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates. It is highly recommended to purchase shipping insurance during the checkout for peace of mind when waiting for the package.

Order Tracking

As a registered user, you may track your order and shipping information by logging in via www.snapcycle.com. If you have not registered for an account with us, you can also track your order here by keying in your tracking number. For more shipping-related enquiries, send an email to lizviecamera@gmail.com. We will get back to you within 24 hours.

Shipping Status:

As soon as your order ships, you’ll receive a shipping confirmation email that includes your tracking number.
If you don’t receive a shipping confirmation email right away, don’t worry! We know the delivery date or date range provided at checkout and we’ll be sure to deliver the items within that timeframe.

Order changes:
Please contact us immediately with any changes to your order. Note that custom and pre-ordered pieces cannot be swapped for other designs.

Item not received:
If you’ve successfully placed an order and haven’t received it yet while the tracking status shows it’s delivered. you’d wish to contact the carrier to hunt out your Cover as once the item is Covered we have control over it (once it’s by the carrier), but if still persists kindly email us at lizviecamera@gmail.com.

 

Tax

Kindly note that Lizvie packages are shipped from different warehouses. Our items are shipped duty unpaid. Therefore, import taxes may occur depending on your country’s Customs Policy and shipping methods. And please kindly note that your assistance in the customs clearance process is needed. For more information, please check with your local Customs Office Policy.

 

Contact Us 

Should you have any more questions about shipping issues, please feel free to Contact Us. Our dedicated CS team will feedback within 24 hours on

Phone: +1 628 345 8994

Email: lizviecamera@gmail.com